Community Performance Officer

Job description

Do you have excellent analytical, problem-solving, and communication skills? Do you enjoy working with people and analyzing their behavior? Are you that person who wants to make a positive impact on the community? Join us to rapid the growth of Sabbar's mission to bring modern staffing into the retail, F&B, hospitality & entertainment industries. This position is a right fit for you if you are passionate about teaching people, improving policies, and helping enhance the quality of work done through Sabbar. You are the quality controller for work performance to revolutionize the way people work effectively via Sabbar’s 21st-century staffing.

You'd be learning about how to build effective operational processes, manage staff remotely, build scalable organizational systems, improve worker performance, and develop a hard-working community of workers. If you got the above along with an entrepreneurial, hustling, and energetic spirit, we need you to spread #دوام_الشيوخ to the community of Saudi Arabia and help our workers perform better 🧡

What you'll do and learn?

  • Monitor overall performance of Sabbar workers
  • Define marketplace policies to incentivize good behavior
  • Build and conduct workshops to enhance the skills of workers
  • Collaborate with strategic partners to offer training opportunities
  • Help build and maintain a top-quality worker pool of Sabbarians

About Sabbar
Sabbar is an on-demand staffing marketplace that specializes in the gig and temp jobs in the retail, hospitality, warehousing, and entertainment industry in MENA. Our platform enables businesses to hire highly qualified and fully vetted professionals. We are backed by STV, Derayah Ventures, VentureSouq, and 500 Startups with an aim to “create a world where everyone can work”.

In Sabbar, we believe a job can change a life and that helps us to wake up with less than 10 snoozes in the morning. We love to work in a fast-paced environment that welcomes people who are fun, have ownership, hands-on, passionate, and most importantly … Foodies 🍕. We are disrupting the traditional job market by trying and experimenting new things that we never thought may work. And through this roller-coaster of hustling, we make sure to enjoy and have a good laugh over a game night, movie day, or even with a simple peanut butter sandwich breakfast.

Job requirements

  • Excellent data analysis skills and ability to get insight from chaos
  • Ability to multi-task and juggle different tasks at the same time
  • Excellent listening, negotiation, and presentation skills
  • Excellent verbal and written communications skills
  • Great interest in problem-solving and identifying issues and challenges
  • Patience and grits to own projects end-to-end from planning to delivery
  • Fluency in English and Arabic, both verbal and written